Complaints Procedure

Please click the following link to download our Complaints Procedure:

Complaints Procedures

Whistleblowing Policy

When handling complaints from parents of children with special educational needs (SEN), the school SENCo (Mrs. Sarah Bulman) will be able to assist in the first instance, along with other members of the Senior Leadership Team. Please contact the school office either by telephone (01228 712277) or email ( 

For complaints by parents and members of the public, please follow the above policy and if in doubt please refer any complaints to Mr. Coady, Head Teacher.

T: 01228 712277        A: Stoneraise School | Durdar | Carlisle | CA5 7AT        E:       T: @Stoneraise_SCH

Free paper copies of our policies can be obtained from the Office Manager - Irene Jones

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